Wednesday, 19 October 2022
2 pm CET

AI-Powered Decisioning to Maximize Customer Interactions

In partnership with

Why attend

Improving enterprise intelligence is a top priority for many banking executives but an IT siloed approach makes this a real challenge to achieve. You will hear from financial services industry leaders how predicting, analyzing, and optimizing customer interactions in real-time can enable your organization to make better customer decisions.

The key take-aways

Find out what kind of AI and advanced decision analytics leading banks and fintechs are using to innovate, and what customers expect today for digital interaction.

Learn how to revolutionize the customer journey with instant decisions and optimized pricing in an open and extensible platform, speeding up time-to-value and accurate customer decisioning.

Hear examples of digital transformation success and operational efficiency across the organisation.

And many more.

The webinar panel

Click to view full speaker details

Arun Mehta, Head of Data & Analytics Engineering | NATWEST GROUP

Arun Mehta has 24+ years of high impact transformative data-centric architecture and engineering leadership experience, operating globally across financial, telecoms, shipping, and logistics domains. He is currently the Head of Data & Analytics Engineering in NatWest Group.

He has owned and executed digital strategy right through to architecture roadmap creation and value delivery for data driven topics such as Digitalization, Data Science, Cloud adoption, Machine Learning, Big Data, Predictive Analytics / AI. He has been fully responsible for global Data transformation agenda operating at C-level equivalent for conceiving the investment budgeting advising CxO level and in line with CEO priorities, formulating business cases in organizations like HSBC, Credit Suisse and CapitalOne.

He is a thought leader in the Data & Analytics/ Cloud field acting as guest faculty at international universities and keynote speaker in global conferences. He has strategized and delivered value initiatives keeping right shoring and cost leadership in mind. He is a core member of NASSCOM BFSI Strategy Innovation Group (SIG) for accelerating industry level innovation. Key is a key member of the India leadership group and regional head of Innovation stream responsible for scouting and bringing / investing into FinTech’s of strategic importance to the Organization.

Arun holds AFRM from IIM-Bangalore and holds Masters in Finance (MBA) and Computer Application (MCA). He also holds international certifications in various technologies like AWS, Oracle, Microsoft and Teradata.

Nicholas Myatt, Pre-sales Management Director Financial Services | FICO

With over 20 years' experience in Banking and Financial Services, Nick has a passion for using data, analytics, and technology to enhance customer experience, automate processes and better manage risk. Nick has held key roles in Risk Management for UK financial institutions, working on many major banking and digital transformation programmes, providing thought leadership and expert help and advice to leading organisations around the globe.

Download the Webinar

This webinar is in partnership with

FICO, a legendary pioneer in the field of analytics software, continues today to help organizations across industries make better business and customer decisions powered by remarkable innovations in artificial intelligence and machine learning. FICO’s scientific approach to transforming data into insights empowers organizations with the ability to understand and predict consumer behavior. FICO’s data-driven intelligence transforms how organizations make complex decisions and engage with their customers at every touchpoint – helping people make better decisions every day.

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